Delivery & Disposal Service Policy

Effective Date: 01/08/2025

At The Reject Shop Singapore, we offer affordable and reliable delivery and disposal services to ensure a smooth experience for all customers.

1. Delivery Charges

• $40 flat rate for the first 1 to 3 items

• $10 per additional item (starting from the 4th item)

• $10 labour charge per item per floor applies if no direct lift access is available and items must be carried up via stairs

2. Delivery Schedule

• Deliveries are made from Tuesday to Friday

• Two available time slots:

  • 1:00 PM – 5:00 PM

  • 7:30 PM – 10:30 PM

• Delivery timing is based on location and scheduled subject to availability

3. Delivery Terms

• Please ensure someone is present to receive the items during the scheduled delivery window

• Re-delivery due to missed appointment or incorrect address will incur additional charges

• Delivery fees are non-refundable once the service has been performed

4. Disposal Services

• We offer optional furniture disposal at a rate of $40 per item

  • Example: disposing one 3-seater sofa = $40

• Disposal service must be requested and confirmed at least 24 hours prior to delivery

• Items for disposal must be prepared and accessible for removal at the point of delivery

5. Self-Collection Option

Customers may opt for self-collection at our showroom:

📍 39 Woodlands Close #08-47/19/20
Mega@Woodlands, Singapore 737856
🕐 1PM – 9PM (Closed on Mondays)

Please ensure you have arranged suitable transport and manpower for self-collection. We are not liable for any damage or loss once items leave our premises.

For questions or assistance, please contact us:
📧 Email: sales@therejectshop.sg